Frequently Asked Questions
Find answers to common questions about Vynaro
Vynaro is a structured founder workbench for validating ideas, analyzing markets, refining positioning, preparing pitches, and turning scattered inputs into clear business decisions.
Click the 'Sign Up' button, enter your email address and create a password. You will receive a verification email to confirm your account. No credit card is required.
Yes. The Free plan gives you access to 7 essential AI tools plus Coach Vario. It runs on Vynaro Spark, which includes a usage allocation for AI requests. No payment or commitment is required.
The Free plan includes: Idea Validator, SWOT Analyzer, Customer Avatar Builder, Brand Mission Writer, Pain Point Finder, USP Generator, Product Namer, and Coach Vario (core coaching capabilities). All run on the Vynaro Spark capacity tier.
When your weekly usage limit is reached, new requests are paused until the next reset. Your work and conversations remain saved and accessible. You can upgrade to Professional (extended capacity for regular use, Spark + Pulse models) or Elite (maximum capacity for power users, all three models) for higher weekly capacity.
Professional includes all Free tools plus Pitch Deck Writer, Spark and Pulse models, extended capacity for regular use, 5 projects, 20 pins, file uploads (50MB total), archive, Coach Vario with expanded capabilities and 20 memory slots, 250-character custom instructions, and the option to opt out of data collection.
Professional is $19 per month. Annual billing is $190 per year — equivalent to $16 per month, saving 17% compared to monthly.
Elite gives access to all three AI models — Spark, Pulse, and Elite — with maximum capacity for power users. It includes all 10+ AI tools, Coach Vario with full capabilities and 50 memory slots, file uploads (100MB total), live web search, PDF export (no watermark), advanced conversation management, priority email support (24h), and early access to new features.
Elite is $49 per month. Annual billing is $470 per year — equivalent to $39 per month, saving 20% compared to monthly.
Yes. Cancel at any time through your account settings. You will retain access to Elite features until the end of your current billing period.
Vynaro does not offer refunds on subscription payments. If you believe there has been a billing error, please contact support@vynaroai.com and we will investigate. You can cancel at any time; access continues until the end of the billing period.
Yes. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period so you retain access for the time already paid.
We accept all major credit cards (Visa, Mastercard, Amex), Link, and Amazon Pay. Payments are processed securely through Stripe.
Vynaro offers 10+ specialized AI tools across four categories: Ideation & Validation (Idea Validator, SWOT Analyzer), Branding & Positioning (Brand Mission Writer, Pain Point Finder, USP Generator, Customer Avatar Builder, Product Namer), Pitch & Growth (Pitch Deck Writer — Professional & Elite; Investor Pitch Script, Market Explorer — Elite only; Insight Visualizer — all plans with Elite-only chart types and PDF export), and Coaching (Coach Vario — available on all plans, with expanded capabilities on Professional and full capabilities on Elite).
Usage depends on complexity. Simple requests use less capacity, deeper analysis uses more. Limits apply across all tools and Coach Vario. You can track your usage in your dashboard settings.
No. The Free plan uses weekly limits only — there is no daily cap. Usage depends on request complexity.
No. Professional and Elite plans have no daily limits — weekly usage only. Your weekly capacity resets automatically at a fixed time each week, anchored to your first use.
Weekly capacity for both plans resets fully at a fixed time each week — exactly 7 days after your first token use, rounded to the start of that hour. Your settings page shows the exact reset time once your period has started.
Vynaro Spark is the entry-level AI model, available on all plans. It is optimized for focused, everyday business tasks and uses the base amount of your weekly usage allocation.
Vynaro Pulse is the mid-tier AI model, available on Professional and Elite plans. It offers enhanced reasoning for more complex business problems. Because it is more capable, it consumes more of your weekly usage allocation per request than Spark.
Vynaro Elite is the highest-tier AI model, available exclusively on the Elite plan. It is designed for deeper analysis and advanced reasoning, and consumes the most usage per request. Free and Professional users can access it by upgrading to Elite.
Coach Vario is a conversational business coaching companion available on all plans. Free users have core capabilities. Professional users have expanded capabilities with 20 coach memory slots. Elite users have full capabilities including 50 memory slots, file uploads, web analysis, and profile-based context retention.
AI outputs are generated using models trained on business data and established frameworks. Results are structured and useful as a starting point. We recommend reviewing and adapting outputs to your specific business context.
Elite users can export results to PDF (no watermark). Free and Professional users receive PDF Coaching Reports with a watermark and can copy and paste other results for their own use.
Yes. The Insight Visualizer lets you paste CSV or JSON data, or enter values manually, to generate charts and a plain-language summary. Revenue Over Time and Funnel charts are available on all plans. CAC vs LTV and Forecast vs Actual charts require Elite. PNG export is available on all plans; PDF export requires Elite.
Vynaro uses enterprise-grade security including encryption in transit and at rest, secure data centers, and strict access controls. Your business information remains confidential and is never shared with third parties.
On the Free plan, data collection is part of using the service, and no opt-out is available. Professional users can opt out of data collection. For Elite users, data collection is always off. Eligible account, usage, and interaction data may be stored for up to 90 days for collection, analysis, improvement, and training-related purposes. Error, issue, problem, debugging, and diagnostic data may be stored for up to 30 days to investigate and fix technical problems.
Vynaro is currently optimized for English. The underlying AI can process other languages, but output quality and consistency are not guaranteed outside of English at this time.
Chrome (recommended), Firefox, Safari, Edge, Opera, and Opera GX. Keep your browser updated to the latest version for best performance.
Vynaro is a web-based platform accessible from mobile and tablet browsers. There is no dedicated native app currently available.
Contact support@vynaroai.com with a description of the problem, what you were doing when it occurred, and any error messages you saw. We aim to respond within 24 hours. Elite users receive priority in the support queue.
Email support@vynaroai.com with 'Feature Request' in the subject line. All suggestions are reviewed.